What are we doing about low-value medical practices?

8 Feb
Cari Almazán

The aim of the Essencial Project is to improve the quality of healthcare by providing professionals with evidence that is useful for them to make informed decisions in their day to day work.

What is special about this project is that this is done by identifying routine low-value practices in the health system and by using a strategy aimed at avoiding these practices.

Cari Almazán, the person in charge of this project, responds to questions in an interview.

What is the Essencial Project?

It is a project of the Department of Health of Catalonia led by the Agency for Health Quality and Assessment of Catalonia (AQuAS – its Catalan acronym), in which researchers from the AQuAS, health professionals, scientific societies and the Advisory Board of Patients participate. Each and every one, in their role, work with a clear objective: improving the quality of healthcare using a very specific strategy to identify low-value practices and thereby provide information to professionals to help them avoid doing all the things they do which do not offer any health benefits to the patient.

What is a low-value practice?

In usual medical practice, there are known routines that do not offer any benefit to the patient and it is difficult to understand why these occur but it is even more difficult to try and avoid them. In all likelihood there is a resistance to change and we need to spend a lot of time explaining what this project is about.

How does the Essencial Project work?

It works at different levels and we try to be systematic and transparent. This involves a line of work which includes: identifying low-value practices, finding knowledge (the evidence), informing about and implementing the project.

If a routine does not offer any benefit to the patient, why is it followed?

This is precisely what we ask professionals in primary care, among many other things. The comments “because we have always done it like this” or “because it is a request of the patient” are frequent. There is a certain tendency to want to feel we are being useful, a human one I would say. Both the professional and the patient feel better but on occasion, there is evidence which indicates that this “feeling better” is not accompanied by any benefit for the patient. This is what needs to be explained very carefully.

What role does the Essencial Project have in the day to day activity of a health professional and that of a potential patient?

There are many projects aligned with the initiative to improve the quality of healthcare. In this context, the Essencial Project is a tool of the health system to help health professionals make decisions. The Essencial Project thus aims to be useful to the health system and professionals. In addition, for a potential patient, knowing about this project can also help contribute to their understanding of why a health professional does not recommend a certain diagnostic test or treatment.

I am unsure as to whether the project is aimed at professionals or at citizens.

The Essencial Project is aimed at the entire population. On the one hand, it is aimed at professionals to provide them with this tool, but also at citizens. Why not? Whether citizens want this information is another thing altogether.

Do citizens show an interest in having all this information available to them?

We don’t know, we should ask them. We know of experiences where it is not clear that the information which is given is the information that citizens want but at the AQuAS we believe that sharing knowledge and methodology is an exercise in responsibility.

Who chooses the recommendations?

Cari: They are chosen in collaboration with the different scientific societies. Right now, there is a participative process on the go to prioritise low-value clinical practices in the framework of the Third Conference of Care in Sexual and Reproductive Health. In the Essencial Conference 2017 subjects for recommendation were prioritised based on the participation of the professionals that attended the conference. The idea is that it is the professionals themselves who identify when and where practices of this sort occur.

Who creates the contents of the Essencial Project?

The contents that accompany each recommendation are the result of the participation of many expert professionals in different disciplines. These contents are then validated. In terms of the videos, professionals at the AQuAS along with health professionals produce these which explain the key idea of each recommendation in the first person in an informative manner.

What would you highlight of the Essencial Project?

That we offer every recommendation, the chance to collaborate with health professionals, a bibliography and files for patients in a systematic way.  This last idea of files for patients is a subject which we will delve into more deeply shortly from the agency. Perhaps, what I would say is most important here is that all this forms a part of a commitment to bring the culture of assessment and the culture of Choosing Wisely at all levels closer to everyone: the citizenry, professionals and the health system.

Wishing you all a Joyous Festive Season from the AQuAS blog

29 Dec
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Marta Millaret

From the blog AQUAS we hope you are having a good festive season and would like to thank you for reading and following us.

We publish weekly in Catalan, Spanish and English on subjects related to the projects that are being carried out at AQuAS and we also publish contributions from guest authors. The editorial line of the blog includes a focus on assessment from different points of view and areas of the health system.

Along these lines, we have dealt with healthcare and quality results presented by the different agents who make up the healthcare system, the whole range of observatories of the Catalan Health System (including that which deals with the effects of the economic crisis on the health of the population and innovation), qualitative research, integrated care, the assessment of mHealth, inequalities in health, patient involvement, doctor-patient communication, shared decisions, patient and citizen preferences, variations in medical practice, the prevention of low-value clinical practices, the impact of research, information and communications technology, data analysis in research, tools for the visualisation of data, innovation and health management, the gender perspective in science, statistical issues, clinical safety with electronic prescriptions, chronicity (not forgetting chronicity in children), the effects of air pollution in health and current topics.

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The most read articles in 2016 have been:

However, we have published many more texts, 51 posts to be precise, without counting this one, with the aim of sharing knowledge and generating a space for reflection, open and useful for everyone.

Thank you very much, a joyous festive season and see you in the new year!

Post written by Marta Millaret (@MartaMillaret), blog AQuAS editor.

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Why is difficult to reduce low value clinical practices in a Hospital?

15 Dec
MaiteSolans
Maite Solans

Within the framework of the Programa de Millora de la Pràctica Clínica (Programme for improvement in Clinical Practice) of the Vall d’Hebron University Hospital – VHIR Institut de Recerca (VHIR Research Institute) and in collaboration with the Essencial project, work has been done to explore what barriers health professionals (hospital doctors and nurses) come up against in order to implement clinical recommendations aimed at reducing inadequate practices or those of low clinical value. A group of 15 health professionals (with medical or surgical specialities) collaborated in two discussion sessions to identify these barriers. The work done by Dimelza Osorio of the Vall d’Hebron University Hospital and by Liliana Arroyo of the University of Barcelona has been really outstanding.

When talking about inadequate practices or those of low clinical value, we are referring to inappropriate health interventions in certain circumstances, whether it be because the risks involved outweigh the benefits, because their efficiency is not proven or because there is not a clear cost-benefit correlation. These low value practices are present in everyday clinical practice and can lead to an over-diagnosis and/or over-treatment, meaning diagnosing or treating a clinical condition in which there are no notable health benefits for patients.

The barriers identified can be classified into four levels: micro, meso, macro and those of the context. At a first level (micro), those deriving from the characteristics of professionals themselves were identified, such as the tendency for self-protection in the face of claims or legal problems (defensive medicine), dealing with uncertainty or having had bad experiences previously; scepticism towards scientific evidence as a result of out-dated or contradictory information; other attitudes of professionals such as inertia or resistance to change; and the lack of training. All these constitute barriers. Patients’ characteristics were also identified, such as their reluctances and demands; the figure of the expert patient or beliefs acquired in the past.

At a second level (meso), barriers as a result of the interaction between professionals and patients were identified. Some barriers have to do with the relationship between professionals; that is to say, difficulties related to clinical leadership, the coordination between different professionals (or specialists), or the cohesion within teams. There are also barriers of organisational leadership such as a lack of institutional support in legal issues, the inertia of the organisation itself, economic incentives, wrongly applied penalties or the lack of foresight of certain costs. And then barriers of information flow, namely, the inefficiency of information systems such as the lack of operating capacity of e-mailing, or intoxication due to an excess of corporate information.

At a third level (macro), barriers are influenced by the structure and management characteristics of a hospital and the Catalan health system. The healthcare conditions stand out, such as the burden of healthcare, the duration of the attention given to patients, or how much technology is used in care, that is, greater access to facilities and tests. But also the design of the health system, such as in the lack of systemic leadership, or the lack of coordination between different levels of healthcare (primary care, hospital care, social healthcare, ….) . And then also the characteristics of the health system like territorial differences and the legal and bureaucratic context.

Lastly, certain external factors to the health system (the context) can also lead to low value clinical practices persisting. Although a lot less present in this case, the political context and the influence from the media are included.

The importance of each barrier is shown in the following graph:

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Potential solutions were explored or proposed in the same session so as to eliminate these barriers; a series of solutions have been proposed mainly related to the creation of a leadership strategy and a series of clear options, which require rationlising processes and using available information properly.

Post written by Maite Solans (@SolansMaite).